Privacy Policy

Last updated: March 2026

Brogans Outdoor Services ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a form requesting our services.

1. Information We Collect

We may collect the following categories of personal information when you submit a form on our website:

Full name
Phone number
Email address
City or address of the property
Project description and service interest
How you heard about us
Device and browser information collected automatically via cookies or analytics tools

2. How We Use Your Information

We use the information we collect to:

Respond to your service inquiry and schedule your free on-site walkthrough
Send appointment reminders, project updates, and follow-up communications
Send marketing and promotional messages if you have opted in to receive them
Improve our website and service offerings
Comply with applicable laws and regulations

3. SMS / Text Message Communications

By submitting a form on our website and checking the applicable consent box(es), you expressly consent to receive text messages (SMS) from Brogans Outdoor Services at the phone number you provided.

Non-marketing messages may include: appointment confirmations, scheduling updates, quote follow-ups, and service-related communications.

Marketing messages may include: seasonal promotions, special offers, and service announcements. These are only sent if you have separately opted in.

Message frequency varies. Message and data rates may apply depending on your carrier and plan.

To opt out: Reply STOP to any text message at any time. You will receive a one-time confirmation message and no further texts will be sent.

For help: Reply HELP to any text message or contact us at [email protected] or (248) 895-6381.

We do not sell, rent, trade, or share your phone number or SMS consent with any third party for their marketing purposes.

4. Sharing of Information

We do not sell or rent your personal information. We may share it with:

Service providers — third-party tools we use to operate our business (e.g., CRM platforms, scheduling software, SMS delivery providers) who are contractually obligated to protect your data
Legal compliance — when required by law, court order, or governmental authority
Business transfers — in connection with a merger, acquisition, or sale of company assets

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You may disable cookies in your browser settings; however, some features of the site may not function properly as a result.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, and comply with applicable legal obligations. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data, subject to legal retention requirements
Opt out of marketing communications at any time by replying STOP (SMS) or contacting us directly

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Brogans Outdoor Services
Oxford, Michigan
📞 (248) 895-6381
✉ [email protected]