These Terms of Service (“Terms”) govern your use of the Brogans Outdoor Services websites, estimate-request forms, appointment and walkthrough requests, SMS communications, and related services provided by Brogans Lawn and House Care LLC, doing business as Brogans Outdoor Services (“Brogans,” “we,” “us,” or “our”).
By accessing our website, submitting a form, requesting an estimate, scheduling an appointment, communicating with us, or using our services, you agree to these Terms.
You may use our website to:
Learn about Brogans Outdoor Services
Request an estimate
Submit information about an outdoor project
Request an appointment or property walkthrough
Ask questions about our services
Communicate with our team
You agree not to use our website, forms, communications, or services for any unlawful, fraudulent, abusive, misleading, harmful, or unauthorized purpose.
You may not attempt to interfere with the operation, security, availability, or functionality of our website or related systems.
You may use our forms to request information or an estimate for landscaping, lawn care, hardscaping, seasonal cleanup, outdoor transformations, and related property services.
Submitting an estimate request or service inquiry does not guarantee:
Acceptance of the project
Service availability
Appointment availability
A specific project timeline
A specific price
A particular result
An on-site visit
Formation of a service agreement
We may require additional information, photographs, measurements, property access, or an on-site inspection before providing accurate pricing or determining whether we can perform the requested work.
Any initial estimate, pricing range, or information provided through our website, by phone, by email, or by text message may be preliminary and subject to change.
Final pricing may depend on factors including:
Project scope
Property size and condition
Site access
Materials
Labor requirements
Equipment requirements
Drainage or grading conditions
Weather conditions
Permits or approvals
Changes requested by the customer
Conditions discovered after work begins
A quote or proposal is not binding unless it is provided or confirmed in writing by Brogans Outdoor Services and accepted according to the instructions included with that quote or proposal.
Unless otherwise stated in writing, submitting a form or receiving an estimate does not create a contract or require either party to proceed with the project.
Appointments and property walkthroughs are subject to availability and confirmation.
You are responsible for providing accurate:
Contact information
Property address
Project details
Access instructions
Scheduling information
Known property restrictions or hazards
By scheduling an on-site appointment, you confirm that you are authorized to allow Brogans Outdoor Services and its representatives to access the property for the scheduled purpose.
You agree to notify us about animals, locked areas, underground systems, access limitations, unsafe conditions, or other factors that could affect our ability to inspect or perform work at the property.
Specific services, pricing, payment terms, timelines, materials, responsibilities, warranties, and project requirements may be provided in a separate proposal, estimate, invoice, work order, contract, or service agreement.
If a separate written agreement applies to a project, that agreement will control if it conflicts with these general Terms concerning that specific project.
Additional work or changes requested after a project has been estimated or started may require:
A revised estimate
A written change order
Additional payment
Additional labor or materials
A revised completion timeline
We may decline requested work that is unsafe, unlawful, outside our service area, outside our capabilities, inconsistent with the agreed project scope, or otherwise unsuitable.
Outdoor work may be affected by weather, ground conditions, material availability, equipment availability, staffing, site access, and other circumstances outside our reasonable control.
Appointments, start dates, project timelines, and completion dates are estimates unless expressly guaranteed in a signed written agreement.
We may reschedule or delay work when reasonably necessary because of:
Unsafe weather
Wet, frozen, or unsuitable ground conditions
Extreme temperatures
Material delays
Equipment problems
Staffing limitations
Property-access issues
Permit or inspection delays
Unexpected site conditions
Other circumstances outside our reasonable control
We will make reasonable efforts to communicate material scheduling changes.
Payment terms for a specific project will be stated in the applicable estimate, proposal, invoice, contract, or service agreement.
Depending on the project, we may require:
A deposit
Progress payments
Payment for materials
Payment upon completion
Recurring payments for ongoing services
You agree to provide accurate billing and payment information and to pay authorized charges according to the applicable payment terms.
Failure to make required payments may result in delayed, suspended, or canceled services, subject to the applicable written agreement and law.
Third-party payment providers may be used to process payments. Your use of those providers may also be subject to their own terms and privacy policies.
Brogans Lawn and House Care LLC, doing business as Brogans Outdoor Services, operates SMS messaging programs for customers and prospective customers who voluntarily opt in.
By opting in, you agree to receive recurring SMS messages from Brogans Outdoor Services based on the consent option or options you select.
Program Name
Brogans Outdoor Services SMS Program
Non-Marketing Message Description
If you consent to receive non-marketing text messages, messages may include:
Estimate-request follow-ups
Responses to service inquiries
Appointment or walkthrough scheduling
Appointment reminders
Project updates
Service updates
Customer-support communications
Marketing Message Description
If you separately consent to receive marketing text messages, messages may include:
Special offers
Discounts
Seasonal promotions
Service announcements
Availability updates
Other promotional information about Brogans Outdoor Services
Consent to non-marketing messages does not automatically enroll you in marketing messages. Each consent option is separate and optional.
Message Frequency
Message frequency may vary depending on your estimate request, appointments, project activity, services, and communication preferences.
Message and Data Rates
Message and data rates may apply to messages sent to you from us and messages sent from you to us.
For questions about your text or data plan, contact your wireless carrier.
Opt-Out Instructions
You may cancel the SMS service at any time by replying STOP to any text message from us.
After you send STOP, we may send one final SMS confirming that you have been unsubscribed. After that confirmation, you will no longer receive messages from the applicable SMS program unless you opt in again.
Rejoining the SMS Program
To rejoin after opting out, submit the applicable opt-in form again and manually select the SMS consent option for the messages you want to receive.
Help Instructions
For assistance, reply HELP to any text message from us.
You may also contact:
Phone: +1 248-895-6381
Email: [email protected]
Consent Is Optional
SMS consent is optional and is not required to:
Request an estimate
Submit an inquiry
Schedule an appointment
Purchase services
Receive services from Brogans Outdoor Services
You may submit our forms without selecting either SMS consent option.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
For information about how we collect, use, and protect personal information and SMS consent records, review our Privacy Policy:
We may contact you by email regarding:
Estimate requests
Service inquiries
Appointments
Project updates
Customer-support matters
Promotions or service announcements
Marketing emails may include an unsubscribe option where required. You may also contact us directly to update your email preferences.
Service-related or transactional emails may continue when reasonably necessary to respond to your inquiry, manage an appointment, or provide requested services.
When submitting information through our websites, forms, or communication channels, you agree that the information you provide is accurate, current, and complete to the best of your knowledge.
You are responsible for keeping your contact, property, project, and billing information updated.
We are not responsible for missed communications, scheduling problems, incorrect estimates, or service delays caused by inaccurate, incomplete, or outdated information supplied by you.
Website descriptions, photographs, project examples, service information, and other content are provided for general informational purposes.
Actual services, materials, pricing, timelines, and project results may vary based on the property, project scope, conditions, and written agreement.
We may update, change, or remove website content at any time without prior notice.
Our websites, forms, scheduling, payments, communications, analytics, maps, social-media features, and related services may rely on third-party platforms or providers.
We are not responsible for the availability, security, accuracy, policies, content, or performance of third-party websites or services.
Your use of a third-party service may also be subject to that provider’s own terms and privacy policies.
All website content, branding, logos, text, graphics, photographs, designs, videos, and other materials are owned by or licensed to Brogans Lawn and House Care LLC unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, or commercially use our content without prior written permission.
Our website, forms, and general online information are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we do not guarantee that:
The website will always be available
Forms or communications will always be error-free
Online information will always be complete or current
A requested service or appointment will be available
A particular project result will be achieved
Any warranties applying to a specific project must be stated in the applicable written project agreement.
To the fullest extent permitted by law, Brogans Lawn and House Care LLC, doing business as Brogans Outdoor Services, and its owners, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from:
Use of or inability to use our website
Submission of a form
Website errors or interruptions
Delayed or undelivered communications
Use of third-party services
Reliance on preliminary website or estimate information
Nothing in these Terms excludes liability that cannot legally be excluded.
To the extent permitted by law, you agree to hold harmless Brogans Lawn and House Care LLC, doing business as Brogans Outdoor Services, and its owners, employees, contractors, and representatives from claims, damages, losses, liabilities, costs, or expenses resulting from:
Your misuse of our website or services
Your violation of these Terms
Your submission of unlawful or inaccurate information
Your infringement of another person’s rights
Our SMS messaging program is intended to comply with applicable carrier requirements, industry standards, and relevant laws and regulations.
You agree not to use our messaging channels for unlawful, abusive, fraudulent, threatening, misleading, or prohibited content.
We may suspend or terminate messaging access when reasonably necessary to protect customers, our systems, our messaging providers, or carrier networks.
You must be at least 18 years old to:
Submit an estimate request
Schedule an appointment or walkthrough
Enter into a service agreement
Opt in to SMS communications
By using our website or opting in to messages, you confirm that you are at least 18 years old.
We may update these Terms periodically to reflect changes to our services, business practices, technology, or legal and regulatory obligations.
The latest version will be posted publicly with an updated effective date.
Your continued use of our website or services after revised Terms are posted means you accept the updated Terms.
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.
Any dispute relating to these Terms, our website, or our services will be handled in an appropriate court with jurisdiction, unless a separate written agreement provides otherwise.
For questions about these Terms, our services, or our communication practices, contact:
Brogans Outdoor Services
Operated by Brogans Lawn and House Care LLC
710 Lakes Edge Dr.
Oxford, MI 48371
United States
Phone: +1 248-895-6381
Email: [email protected]
Website: https://broganslc.com